Privacy Notice

Landscope (Mauritius) Ltd (hereafter “LM”, “we”, “our”, or “us”) is committed to safeguard your privacy and ensuring that your personal data is handled securely and transparently as required by the European Union General Data Protection Regulation (hereafter the “GDPR”) and the Data Protection Act 2017 (hereafter the “DPA”). This Privacy Notice (the “Privacy Notice”) explains what personal data LM collects and how it uses, discloses, or otherwise processes personal data of individuals who visit the website of the LM at www.landscopemauritius.com (the “Website”) and/or those who contact us or interact with us for information and/or such services that we offer.

Please take a moment to read this Privacy Notice carefully before using the website and services of LM.

By using our website, you acknowledge that you have read and understood the terms of this Privacy Notice.

  1. Who are we?
  2. Definition of personal data
  3. What personal data do we collect
  4. How Personal Data is Collected
  5. Purpose and legal bases for using your personal data
  6. Cookies
  7. Sharing your personal data
  8. Where we transfer your personal data to
  9. Retention of personal data
  10. Confidentiality and security of your personal data
  11. Your data protection rights
  12. Updates to this Privacy Notice
  13. How to contact us

1. Who are we?

Landscope (Mauritius) Ltd is a public company incorporated in Mauritius. LM owns and manages a diversified portfolio of prime property assets in Mauritius, spanning across the office, retail and industrial sectors. LM also develops and manages business and industrial parks and residential morcellement projects over the island.

2. Definition of personal data

Personal data is any data from which you can be identified, and which relates to you.

3. What personal data do we collect

We may collect your personal data in the course of our business, when you contact us or request information from us, in order to fulfil a statutory requirement, or where such information is necessary for the purposes of the services which you require from us or the services you offer to provide to us.

Your personal data may also be needed for your registration on the LM’s website in order for you to submit an enquiry or customer feedback.

Where you provide us with personal data on behalf of a third party, you confirm that the third party has consented to the disclosure of his personal data to LM.

We may collect, process, and transfer your personal data including:

  • Identity Information: Name, job title, company details.
  • Contact Information: Email address, phone number, mailing address.
  • Financial Data: Bank details, payment transactions, rental and sales agreements, invoices, tax records.
  • Property-Related Data: Ownership details, tenancy agreements, lease documentation, title deeds.
  • Security & IT Data: CCTV footage, access logs, cybersecurity records.
  • Professional & Business Data: Employment records, contracts, business dealings, service agreements.
  • Sensitive Data: Compliance information, legal records, due diligence reports (if required for transactions).
  • Third-Party Data: Information received from real estate agencies, financial institutions, or regulatory bodies for transaction processing and compliance.

Any information you submit to us must be true, complete, and not misleading. Submitting inaccurate, incomplete, or misleading information may lead to a rejection of your request. In addition, it is your responsibility to ensure that the information you submit does not violate any third party’s rights.

4. How Personal Data is Collected

Landscope (Mauritius) Ltd collects personal data through various interactions, including:

  • Direct communication: Emails, meetings, calls, property transactions.
  • Rental and Sales Agreements: Processing of lease agreements, sales contracts, payment records.
  • Property Management Systems: Storing client and tenant information for administrative purposes.
  • IT Systems & Tools: Microsoft SharePoint for secure document storage, audit logs, and cybersecurity tools.
  • Publicly Available Sources: Business directories, property registries, professional networks.
  • Security Monitoring: CCTV surveillance and access control systems.
  • Third-Party Sources: Information received from financial institutions, legal entities, or real estate agencies for due diligence and compliance purposes.

5. Purpose and legal bases for our use of your personal data

LM processes your personal data based on your consent, contractual necessity, legal obligation or legitimate interests for e.g when processing is necessary for our business operations, provided it does not override your rights. We may use personal data for the following purposes, in each case as justified by a legal basis:

Purpose Legal Basis
Property Management & Real Estate Transactions Processing rental agreements, lease contracts, sales transactions, and ownership transfers.
Business Communication Responding to inquiries, maintaining professional relationships with clients and tenants.
Financial Transactions & Invoicing Managing rental payments, sales transactions, and financial reporting.
Fulfilment of services

We use your personal data to enable us to perform the services, consider your project, perform background and due diligence checks, respond to your requests and deliver the services, for which you have required from us.

This processing is necessary for our compliance with legal obligations, and it is in our legitimate interest to use your personal data in such a way to ensure that we provide the services to you.
Communication and marketing

We may use your personal data to facilitate communication with you regarding your request, to send you newsletters, reports, updates, surveys and other publications from LM.

Informing potential clients about new property offerings and real estate investment opportunities.
For improving our website, compiling anonymous statistics on such website usage, of keeping our services compliance with our policies and standards.

Process settings that you have previously saved on LM website.

Legitimate interests, namely of analysing, monitoring, and improving our website, services and communications and your legitimate interests as well, as it experience when using our website.
Security & IT Monitoring Protecting properties, ensuring cybersecurity, and preventing unauthorized access.
Legal & Regulatory Compliance.

We may use your personal data to comply with legal and other requirements, such as record-keeping and reporting obligations, conducting audits, compliance with government inspections and other requests from government or other regulatory authorities, responding to legal process such as subpoenas, sharing information with government authorities and law enforcement.

This processing is necessary for our compliance with legal obligations, and it is in our legitimate interest to use your personal data in such a way to ensure that we provide the services to you.
Business operations

We may use your personal information for other business operations. There may be more than one purpose that justifies our use of your personal information in any particular circumstances. We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so. If you fail to provide certain information when requested, we may not be able to entertain your enquiry or we may be prevented from complying with our legal obligations.

This processing is necessary for our compliance with legal obligations, and it is in our legitimate interest to use your personal data in such a way to ensure that we provide the services to you. If we wish to use your personal data for purposes other than those stated in this Privacy Notice, we will notify you and/or obtain your consent where required by applicable laws.
Automated Decision-Making & Profiling  Assessing creditworthiness, background checks for rental applications, and AI-driven property valuations.

6. Cookies

To enhance user experience, our website may use cookies. Users can control cookie preferences through their browser settings.

7. Sharing your personal data

Service providers and sub-contractor data processors may be appointed as required to deliver the services, such as, without limitation, document processing, IT systems or software providers, IT support service providers,  and document and information storage providers, who will process personal data on our behalf and at our direction. Due diligence exercises are conducted accordingly and we have in place contractual documentation  and agreements in relation to any service providers or sub-contractors to ensure that they handle personal data in an appropriate manner and in accordance to current legislations and regulatory obligations.

Personal data may be shared with third parties as necessary such as:

  •  Regulatory bodies and authorities;
  • Third parties to whom we outsource certain services, such as, without limitation, Cloud Storage Providers, Security & Surveillance Partners, IT systems or software providers, IT Support service providers, and document and information storage providers; and/or
  • Third party service providers to assist us with client insight analytics, such as Google Analytics and World-Check.

8. Where we transfer your personal data to

When you submit personal data to us, it will usually be processed in Mauritius.

9. Data Retention Policy

Personal data is retained only as long as necessary to fulfill its intended purpose, comply with legal obligations, and support business operations. Retention periods may vary based on:

  • Rental and lease contract duration.
  • Legal and tax requirements for property transactions.
  • Financial auditing and compliance obligations.
  • Data breach reporting obligations and regulatory requirements.

10. Confidentiality and security of your personal data

Landscope Mauritius ensures that appropriate security measures are in place to prevent unauthorized access, loss, or disclosure of personal data, including:

  • Access Controls: Restricted access to sensitive data based on business need.
  • Encryption & Secure Storage: Protecting data at rest and in transit.
  • IT Security Measures: Firewalls, multi-factor authentication (MFA), and regular security audits.
  • Cloud Storage: Securely storing client, tenant, and financial records.
  • Data Breach Response Plan: Procedures in place to detect, report, and mitigate security incidents.

11. Your data protection rights

Under DPA 2017 and GDPR, individuals have the following rights concerning their personal data:

  • Right to Access: Request a copy of the personal data held.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): Request deletion of personal data under certain conditions.
  • Right to Restriction of Processing: Request limited processing in specific circumstances.
  • Right to Object: Object to data processing for marketing or other legitimate interests.
  • Right to Data Portability: Request transfer of personal data to another entity where applicable.
  • Right to Be Notified in Case of a Data Breach: Individuals will be informed if their data is affected by a security breach.

12. Updates to this Privacy Notice

This Privacy Notice may be updated periodically to reflect changes in privacy laws, business operations, or security measures. Any significant updates will be communicated appropriately.

13. How to contact us

If you have any questions about this Privacy Notice or want to exercise your rights set out in this Privacy Notice, please contact us by:

  • sending an email to info@landscopemauritius.com ; or
  • calling us on: +230 467 6900